Question 1

Is StyleDash free to use?

Accepted Answer

Yes, browsing and booking services is completely free for clients. You only pay for the services you book directly with providers.

Question 2

How do I book a service?

Accepted Answer

Browse providers or search by category/city, choose a provider, select a service and time, and confirm your booking in seconds.

Question 3

Are providers verified?

Accepted Answer

All providers go through our verification process including identity checks, license validation (where applicable), and profile review before going live.

Question 4

Can I cancel or reschedule a booking?

Accepted Answer

Yes. You can manage all your bookings from your dashboard. Cancellation policies vary by provider and are shown before you confirm.

Question 5

What payment methods are accepted?

Accepted Answer

We accept all major credit/debit cards through our Stripe-powered secure checkout. Your payment info is never stored on our servers.

Question 6

How do I leave a review?

Accepted Answer

After your appointment, you'll receive a prompt to leave a review. Your honest feedback helps maintain quality standards across the platform.

Question 7

How do I join as a provider?

Accepted Answer

Sign up, choose a subscription plan, complete your business profile, and go live in minutes. No technical skills required.

Question 8

What subscription plans are available?

Accepted Answer

We offer Starter ($9.99/mo), Gold ($19.99/mo), and Elite ($49.99/mo) plans. All plans include a 14-day free trial with no credit card required.

Question 9

How does StyleDash help me get more clients?

Accepted Answer

Your profile is SEO-optimized for local searches, featured in our discovery tools, and promoted to clients searching in your area. Elite and Gold providers get priority placement.

Question 10

Can I manage multiple services and pricing?

Accepted Answer

Absolutely. You can add unlimited services, set individual pricing and durations, manage your availability, and update everything from your provider dashboard.

Question 11

How do I get paid?

Accepted Answer

Clients pay through the platform. Payments are processed securely via Stripe and transferred directly to your linked bank account on a rolling schedule.

Question 12

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel anytime from your billing dashboard. You keep access until the end of your billing period. No cancellation fees.

Question 13

What is Founder Pricing?

Accepted Answer

Providers who join during our launch phase lock in discounted pricing for life, plus receive a Founder badge on their profile and priority platform visibility.

Question 14

Is my data secure?

Accepted Answer

Yes. All data is encrypted in transit and at rest. We use Stripe for payments (PCI-DSS compliant) and never sell your personal information to third parties.

Question 15

What cities is StyleDash available in?

Accepted Answer

We are currently focused on Massachusetts, including Boston, Springfield, Worcester, Brockton, and Chicopee. We are expanding rapidly — check back often.

Question 16

How do I contact support?

Accepted Answer

Visit our Contact page or email us at support@styledashapp.com. We aim to respond within 24 hours on business days.

Frequently Asked Questions

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